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An Interest-Based Approach to Negotiation and Conflict Resolution

December 14, 2017 @ 11:30 am - 1:00 pm

Please join ISM-Madison on Thursday, December 14th at American Family for our program An Interest-Based Approach to Negotiation and Conflict Resolution” with Jeremy Kautza from Madison College. Lunch will be provided prior to the one hour program and participants will be eligible for 1.0 CEU.

Date:     Thursday, December 14, 2017

Time:     11:30 – 12:00 Doors open and lunch will be available

12:00 – 1:00 Welcome and Presentation

Location:             American Family Insurance

6000 American Parkway

Building “A”, Training Center, Room #3142

Madison, WI

Cost:      ISM Affiliate Members – cost is included in membership dues

Students and ISM Direct Members – $15

Guests – $40


Click Here To Register 



Based on the best-selling book, “Getting to Yes” by Fisher, Ury, and Patton (3rd Edition, 2011), Madison College has adopted an interest-based approach for making college-wide decisions as well as for resolving conflicts in programs and departments.  In this session you’ll experience the elements of an interest-based approach to negotiation that you can use to make decisions and/or resolve conflict in any work situation.  (It works at home too!)  You’ll leave with a new-found appreciation for the process–its ease and effectiveness–along with materials you can take back to your work environment to spark your transformation.

Attendees will benefit by:

  • Understanding the benefits of utilizing an interest-based (instead of a more traditional) approach to addressing conflict and making decisions.
  • Learning the vocabulary, rituals, and philosophies necessary to change the culture of decision making and conflict resolution in their work place.
  • Experiencing an interest-based process for themselves.
  • Selecting an issue in their organization that would benefit from an interest-based approach and applying the principles to that issue.
  • Collecting materials that they can utilize to educate their partners in leading the transformation to an interest-based approach at their institution.


Jeremy Kautza has over 20 years of facilitation experience in a wide variety of settings. Starting as a high school mathematics teacher in 1996 he quickly realized that teaching was much more than just delivering content. It was building relationships, problem solving, resolving conflicts, helping students change their mindset about mathematics, and reflecting on lessons with an eye toward continuous improvement. Cultivating an interest in and then passion for mathematics was something of which he quickly grew fond. Along that journey Jeremy coached a varsity basketball team for 5 years where, again, he realized success was much more than simply having talent. It was about team building and developing leaders who understand their role—their value to the team—and encouraging them to step up when the time was right. After coaching, Jeremy moved into officiating the sports of football, basketball, and baseball which provided a crash course in conflict resolution, fairness, neutrality, and effective communication skills.


Jeremy was trained in the collective bargaining process and served as a lead negotiator for 4 years. Subsequently, he became curious about interest-based negotiation, completed training, and now serves as the director of the Interest-Based Problem-Solving unit at Madison College. This unit supports the shared governance structure under which Madison College operates while also supporting individuals, teams, and entire departments in conflict resolution, strategic planning, process improvement, and issue analysis. He leads a team of facilitators to successfully complete the work that is needed and to embed the culture of shared-decision making that has led to stronger relationships, long-lasting solutions, and a deep commitment to the Madison College mission.


Jeremy has a B.S. in Mathematics, M.S. in Curriculum and Instruction, and an M.S. in Education Leadership and Policy Analysis all from the University of Wisconsin-Madison. He is a strong believer in ongoing professional development and life-long learning.


While not at work, Jeremy continues to officiate three-sports, serves as the social media

coordinator for Little League Baseball and Softball in south-central Wisconsin, and is a self-proclaimed weather geek. He has seen a baseball game in 28 of the 30 active Major League ballparks and will challenge you to a Seinfeld trivia contest any time.


December 14, 2017
11:30 am - 1:00 pm


American Family Insurance
5530 Eastpark Blvd.
Madison, WI 53718 United States
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